Your Profile and Your Details
This article is for investors, shareholders, and anyone who holds equity through Fairmint.
Your profile holds the details that identify you, the wallet attached to your account, and any entities you hold equity through. Some of it you can change freely. Some of it is recorded against your equity, so changing it takes a little more.
What is on your profile
Your verified details: legal name, date of birth, address, and tax residency
Your contact details: email address and phone number
Your photo
Your wallet
Your entities: any company, fund, or trust you hold equity through. See Invest through a company, fund, or trust
What you can change freely
Your photo can be changed whenever you like. Phone and email changes require verification via a one-time code within the app. Changing them does not affect your verified status and does not touch any cap table.
What takes more than an edit
Your legal name, address, and tax residency work differently, because those are the details recorded against your equity on each company's cap table.
When you change one of them, you will need to re-verify your identity through the verification portal. Once confirmed, the updated details are reflected on your profile. Each company where you hold equity then receives the change as a pending update and approves it on their side before their cap-table record is updated.
> There is no fixed turnaround on verification. If a change is urgent, tell us in the chat and we will help.
Your wallet
A wallet is created for your account when you sign up. You do not need to set anything up, install anything, or manage a recovery phrase.
You can attach additional wallets to your personal profile. If you hold equity through an entity, that entity gets its own wallet once it is verified. An entity's wallet is separate from yours.
Common questions
Question | Answer |
I moved house. What do I update? | Change your address on your profile. It runs through verification to confirm the change. |
I changed my name. Which name should I use? | Your current legal name, as it appears on your identity document. |
Can I change the email I sign in with? | Yes, from your profile. You will need to verify the new email. |
Can I delete my account? | Not from the app yet. Reply in the chat and we will handle it. |
Can I download my data? | Not from the app yet. Reply in the chat. |
Need help? Reply in the chat inside the app and our team will pick it up.
This article explains how to use the Fairmint platform. It is not legal, tax, or investment advice. Consult a qualified professional for questions about your specific situation.